ict

Factorial Technical and Project Solutions renders world class services and is your fulfillment partner of choice.

Our ICT solutions and services remove complexities and manage solutions end to end thus allowing you to focus on your businesses.

· ICT deployment, Server and storage installation services

Factorial Solutions is capable of supporting any scale of ICT deployment using highly specialized tools and skilled engineers with multiple vendor certification and field experience.

Our engineers are highly experienced in the field, ensuring that even the most complex server and storage installations will go smoothly.
All racking, cabling, installation, upgrades and configuration required on Servers are done professionally and in accordance international standards and taking into consideration our customer's requirements.

We can handle projects involving Router / Switch / Access Point and Firewall installation, including all configuration within our deployment services.

We also handle end to end (DAS) Direct Attached Storage and (NAS) Network Attached Storage or (SAN) Storage Area Network from the design, through to commissioning.

For special network cases, such as when where storage is running slow, below expectation or there is a need for additional capacity, Factorial Solutions can assist with necessary upgrades needed to optimize the existing facility.

Out of warranty maintenance

We offer hardware maintenance support contracts across multiple hardware vendor’s equipment with choices of coverage that suite your business needs from 24*7*4 hour to next business day (NBD)

· Subject Matter experts

Our ICT Services are recognised in the industry. We have experts in Dell and other High end server. One call to us will get your problem sorted quickly. We offer Multi vendor maintenance and all of our engineers are certified by more than one vendor providing support on various OEM products throughout the country.

· Subcontract maintenance

Our experience in many international brands has made us one of the best ICT locally present. We operate throughout the country, providing OEM clients with high quality maintenance services that protect their brands, we source the best service part that is within warranty. Within the OEM warranty our ICT Services offers completes warranty fulfilment for many of the largest IT brands worldwide such that collecting, testing, repairing, returning and reinstalling are done seamlessly with necessary support.

· Technical Support

This is a service we provide for our customers and partners covering everything from delivery, installation, Upgrades and even to complex roll-outs.

· Repair Workshop

We have fully equipped workshops, staffed by experienced and certified engineers who can test, troubleshoot and repair your faulty devices. They can diagnose any problems and repair them expertly with modern repair equipment.

· Client installation, Optimization

We handle Windows deployment and other client installation services, our approach on each solution is targeted to help you set-up new computers using network-based installation that will ensure your deployments run efficiently. Our experts can also identify the network improvements needed by your organization, helping to drive greater efficiency in your PC deployment process.

We provide custom configuration, asset labelling, BIOS changes coupled with the installation of additional hardware to OS deployments across Desktops, Laptops, Tablets and Servers. Also the capture and deployment of client’s images using variety of methods such as Ghost, SCCM and MDT.

· Pre delivery staging services

Prior to the roll-out of new systems, Factorial Solutions can help with configuration planning, inventory management, storage and dispatch, pre-installation testing and warranty management.

· Data Centre Relocation

Factorial Solutions is experienced in live production server and storage environment relocation from one data center to another.

We conduct the movement professionally without jeopardizing the integrity of your ICT environment.

· Project management, Warehousing and Logistics Services

Large Scale IT deployment usually require first class project management. Factorial Solution is capable to deliver end to end, managing your project professionally with standardized reporting.

We can help your deployment by recommending dependable storage and deployment facility in and around the country.

We offer the above coupled with efficient logistics and keychain management planning and and experience.

· Asset Management

Our Asset Management Services takes care of your IT assets, making it easy for you to identify, track, secure and recover your hardware whenever you need to.

When equipment is under warranty we offer a back to base service where we’ll collect the hardware and bring it our workshop for testing and repair.

Using special tools We can to look into your IT infrastructure as a whole, identify bottlenecks and recommend changes to achieve peak performance from your IT systems.

· Dedicated resource team

Factorial has a pool of dedicated resource team with expert knowledge across multiple markets, e can provide you with the best staff to match your requirements in experience either for short or long-term IT specialists Contracts. These can work onsite in your organization, or wherever you need them deployed. Our service can help you in Staff augmentation to fill your skills gap on a project or a contract with system architects, senior engineers, project managers and support staff.

We help to cover team members who have taken annual, sick or maternity/paternity leave by supplying you with exact resource matching the experience you require. We also cover for you position that has been left open by a team member moving, relocating or leaving.

We can support in building project and task specific teams (long and short term) with people who bring invaluable experience and measurable expertise to your enterprise.